"We had to learn the hard way. Or old IT vendor wasn't checking our backups and we trusted them. We had fire and suffered water damage in the server room. Lost the server, which was fine. But we thought we had a FULL BACKUP. Bu the "Full backup" only contained some of the data, and it was outdated, which left it useless.
we spent an entire summer of evenings and weekends making up the loss work. Re-entering orders and Re-Creating deals based off emails. We lost our best Sales Person as a result.
Now we have a Redundant Cloud System that get's checked against our actual needs, since they change based on the vendors we use. CAM Manages our Backups and got us setup for the next disaster. "